About Us

Information Management Security (IMS) Northwest

For over 20 years, IMS Northwest has been a leading provider in the Pacific Northwest for all of your Information Management and Data Security needs, working specifically with medical clinics, property management companies, and manufacturing.

Our Mission

Our mission at IMS Northwest is Information Management and Security. We keep our clients’ information safe, secure, and backed-up while providing, knowledgeable, friendly, and competent customer service.

Our Approach

Our approach to the solution for your I.T. and Managed Services is strategic and systematic, putting together a plan specifically tailored to the individual needs of your particular business. We don’t believe in a cookie-cutter solution to anyone’s I.T. Services.

Our Founder

Keith Allen founded Information Management Security Company in 1992. Keith’s belief is to provide solutions which protect the customers he and his company serve.

Here are the credentials and specialties which Keith has been credited with: Healthcare Information Systems Specialist, HIPAA Compliance, Application & Network Security Assessment, Wireless Network Security, Disaster Prevention and Disaster Recovery, Managed Services, Vendor Evaluations, Tracking, and Service Level Audits, Security Audit, FISMA, HIPAA, ISO 17799, ISO 27001, ITIL, COBIT, Computer Forensics, E-Discovery’ AHIMA, IEEE, ISACA, ISSA, ASIS, IAPP.

Our Promise

At IMS Northwest, when monitoring your system and problem-solve we require a human to interact with us and not with a robotic mentality. We are compassionate humans and we take pride in resolving issues. Our proud signature is to visit your location in person instead of asking you to do the heavy-lifting over a phone call. That’s just who we are. We will ensure your system is humming and be there before trouble even thinks about moving in. Any time, day or night, 24 hours a day, seven days a week. We are IMS, the Northwest’s premier healthcare information systems support provider.

Price/Performance

Our hourly billing rates are substantially less than that of other firms for principals with over 20 years of experience. We achieve this goal by avoiding the high cost of their corporate headquarters and their pressures for quarterly earnings.

Client Lists

You will not find lists of our clients here. We are in the business of Security. Your privacy is important and we work hard to respect that. Prospective clients will never be informed of the identities of our existing clients without the clear, prior permission of our existing clients. One more reason IMS Northwest is a trusted friend in this business.

No Beginners

You will not be sold by an impressive partner or Vice-President, only to have the actual work done by a far less experienced “Junior.” With IMS Northwest, who you meet with and see in person, is the same person that will be providing the service and care you need.

Craftsmanship

We approach each client as a unique project, tailoring results to your needs. We do not follow large-firm corporate policies, remote executives or boilerplate templates.

Vendor Experience

We all have extensive experience working with the same vendors you are evaluating and installing. We offer real world, practical experience.

Independence

Unlike other consulting firms and manage-service providers, we are not beholden to any vendor or any vendor’s products. We are not on the monthly/quarterly/yearly sales quota treadmill. We do not sell strategic software products. We do not receive kick-backs. We have no conflict of interest when making recommendations. We have no quota-driven relationships with vendors to install their products. Our recommended system selections therefore reveal no “favorites” among vendors. We simply look for the best solutions and prices for you.